Thank you for supporting my small business. Whether you’ve chosen a hand-knitted piece or a pre-loved or vintage find, I’ll make sure your order is carefully packed and ready to make its way to you.
Hand-Knitted Pieces
Please allow 1–2 weeks for your order to be prepared and dispatched.
Pre-Loved & Vintage Pieces
Please allow 2–3 working days for your order to be carefully packed and dispatched.
If you’ve ordered multiple items, your order will usually be sent together once everything is ready.
During busy periods, processing may take a little longer. If there’s likely to be a significant delay, I’ll always keep you updated.
I currently only ship within the UK.
Shipping costs are calculated and shown at checkout.
Once your parcel has been handed to the delivery carrier, it is their responsibility to deliver it safely and on time.
I send orders using Royal Mail.
1st Class – estimated 1–2 working days
2nd Class – estimated 2–5 working days
Delivery times are estimates and may vary depending on your location and the carrier.
Occasionally, parcels can be delayed due to the delivery carrier, weather or other circumstances outside of my control.
If your order hasn’t arrived within the expected timeframe, please contact me at:
I’ll do my best to help locate your parcel and resolve the issue.
Every order is carefully packed before it leaves me. I aim to keep packaging simple and considered, while making sure your piece arrives safely.
Please handle hand-knitted pieces gently when unpacking and follow the care instructions provided.
Thank you for supporting my small business and choosing pieces that are made, found and selected with care. I hope you love your order as much as I loved choosing or making it.
© MADEBYKNOT